Frequently asked questions
Calm, straight answers about TremShield products, shipping, and returns.
Do TremShield products need Wi-Fi, an app, or a subscription?
No. Everything works on its own, right out of the box. There are no accounts to set up, no monthly fees, and nothing connected to the internet to hack.
How much does the TremShield alarm cost?
One TremShield Vibration Alarm is $29.99, and the price per alarm drops as you buy more: $24.99 each for two or three, $19.99 each for four or five, and $16.50 each for six or more, so six cost $99. Two or more come with the Home Security Guide, four or five add a free no-drill window lock, and six or more add two.
How fast do orders ship?
Free tracked shipping on every order. We email you the tracking link as soon as your order ships. Most orders arrive 1 to 3 weeks after you order.
Which countries do you ship to?
We ship to the United States, Canada, the United Kingdom, Australia and New Zealand, and shipping is free to all five.
What is your return policy?
You have 30 days from delivery to return anything, free of charge, with a prepaid label. Items just need to be in their original condition. See our refund policy for details.
Are these renter-friendly?
Most of the range installs without drilling and comes off clean: the stick-on alarms, the clamp-on window locks, the adjustable door security bar and the French door lock bar, among others. A few pieces screw in, such as the door strike plate kit, the door reinforcement lock, the keyed window lock, the window restrictor, the sash jammer and the garage door slide latch. Each product page says how it fits.
How loud are the alarms?
The TremShield Vibration Alarm sounds at 125dB. The entry alarms reach up to 125dB, the door stop alarm 120dB and the personal safety alarm 130dB.
Which product is right for me?
Not sure where to start? Try our quick alarm finder, browse all home security, or email us and we will point you to the right fit.
Is there a warranty?
Yes. Every TremShield product is covered by a 1-year limited warranty against defects in materials and workmanship. See our warranty page.
How do I track my order?
A tracking link is emailed to you the moment your order ships. You can also check your status anytime at tremshield.com/apps/tracking.
Are you US-based?
Yes. TremShield is the home security brand of Ghostnote LLC, a United States company registered in Wyoming, and you can reach us at support@tremshield.com. Shipping is free to the United States, Canada, the United Kingdom, Australia and New Zealand. Those are the five countries we ship to today.
Still have a question? Contact our team